Service Details
At Songkyo Lifestyle, we’re committed to making your shopping experience seamless from start to finish. Once payment is confirmed, we swiftly process your order, aiming to dispatch within 72 hours. Our goal is to deliver your products within 7 days, so you can start enjoying our luxurious skincare as soon as possible.
If you decide to cancel an order, you can do so up to 24 hours before dispatch for a full refund. Simply contact our support team, and we’ll process your cancellation and refund with no questions asked. We believe in making things as easy as possible, and that includes flexible options if you change your mind.
To ensure timely and safe delivery, we’ve partnered with trusted third-party logistics providers who handle the shipping and delivery of your products. While we aim to maintain consistent delivery times, slight delays can sometimes occur due to logistical factors outside our direct control. We work closely with these partners to minimize any disruptions and keep you informed of your order status every step of the way.
At Songkyo Lifestyle, customer satisfaction is at the heart of everything we do. Our team carefully manages the handling, packing, and shipping of each product to ensure it arrives in perfect condition. Should you have any concerns or questions, our support team is always here to assist. We’ll be happy to help with any delivery updates, product inquiries, or feedback you may have.
Thank you for choosing Songkyo Lifestyle as your skincare destination. Our goal is to make your journey with us smooth and rewarding. For any questions or assistance, feel free to reach out to us at songkyolifestyle@gmail.com—we’re here to ensure your experience is nothing short of exceptional.